SAP Order to Cash Consultant

Job Summary: 

The SAP Order to Cash (OTC) Consultant will be responsible for the successful delivery of functional and technical components of SAP OTC solutions. This includes the configuration, customization, and support of the Order to Cash process, ensuring seamless integration with other SAP modules and third-party systems. The ideal candidate will have a deep understanding of business processes, SAP SD module, and best practices in OTC implementations.

Key Responsibilities:

1. Project Implementation:
   • Lead or participate in the implementation of SAP OTC projects.
   • Conduct requirements gathering sessions and workshops with business stakeholders.
   • Design and configure SAP SD (Sales and Distribution) module to meet business requirements.
   • Develop functional specifications for custom developments and interfaces.
2. System Configuration:
   • Configure SAP OTC processes including sales order management, pricing, billing, shipping, and credit management.
   • Ensure proper integration with other SAP modules like MM (Materials Management), FI (Financial Accounting), and CO (Controlling).
3. Support and Maintenance:
   • Provide day-to-day support for SAP OTC-related issues and incidents.
   • Perform root cause analysis and implement corrective actions.
   • Ensure system stability and performance through regular system maintenance and upgrades.
4. Training and Documentation:
   • Develop and deliver training materials for end-users and other stakeholders.
   • Create and maintain comprehensive documentation for configurations, processes, and custom developments.
5. Stakeholder Management:
   • Collaborate with business users, IT teams, and external partners to ensure alignment and integration of SAP OTC solutions.
   • Provide expert advice and support during project go-lives and post-implementation phases.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Experience:
  • Minimum of 6 years of experience in SAP SD/OTC implementation and support.
  • Proven experience in at least 4 full lifecycle SAP implementation projects.
• Skills and Competencies:
  • Strong understanding of SAP SD module and OTC processes.
  • Proficiency in SAP configuration, customization, and integration.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of S/4HANA is a plus.